COVID-19

DO NOT COME TO THE SURGERY UNLESS YOU HAVE BEEN ASKED TO DO SO BY A MEMBER OF THE CLINICAL TEAM.

 

HANDWASHING IS IMPORTANT – by regularly washing your hands you reduce your risk.   Please maintain social distancing of 2 metres.

 

FACE COVERINGS

When attending appointments, all surgery visitors must wear a face covering for example a scarf if you do not have a face mask. Masks can be purchased cheaply from Pharmacies. Following government guidelines, our aim is to maintain patient care whilst protecting both patients and staff from virus transmission. Please note, you may be turned away from your appointment if you fail to wear a face covering.

 

TELEPHONE TRIAGE

This is undertaken by all clinicians (doctors and nurses).  If your child is unwell please seek help. See the section further down for additional information.

 

REPEAT MEDICATION

Please NOMINATE your chemist – THIS IS SO THAT WE CAN SEND YOUR PRESCRIPTION DIRECT TO YOUR PHARMACY. THIS AVOIDS THE NEED FOR YOU TO COME TO THE SURGERY TO COLLECT YOUR PAPER PRESCRIPTION – YOU SIMPLY COLLECT THE MEDICATION FROM YOUR NOMINATED PHARMACY. THEY CAN ORDER ON YOUR BEHALF TOO.

 

Repeat prescriptions  - ask about ordering online  if you don’t have it already. We can issue a password for this secure service

 

Medication  - reviews over the phone

 

BLOOD TESTS

We aim to do these either in the car park or in the downstairs foyer. Please advise the receptionist when you book for blood test the name and colour of your car. We can also organise for you to attend the Sheffield Arena car park for blood test; please ring us for more information.

  • Dmard monitoring will continue
  • INR blood monitoring will continue
  • Recall for repeat bloods will continue; you may be asked to attend Sheffield Arena for blood tests if this is convenient. We will confirm this when you book.

PUBLIC INFORMATION ON DOMESTIC ABUSE

The Home Office have launched a national campaign to raise awareness of the dedicated support available. The campaign will highlight that isolation rules do not apply in the case of domestic abuse and that police response and support services remain available.

The Home Office is promoting the freephone 24-hour National Domestic Abuse
Helpline number is 0808 2000 247

LEARNING DISABILITY ANNUAL CHECK

We will still send invites but a telephone assessment will be offered initially. If face to face needed this will be arranged. COVID leaflet CLICK HERE

 

HOSPITAL REFERRALS

We can still refer patients to the hospital for those who require this following telephone triage.

 

VACCINATIONS which will continue during COVID

  • All baby vaccinations (these are very important) AND 8 week checks
  • Pre-school booster vaccinations
  • Pneumonia vaccinations – if you are eligible for flu vaccination and you are attending for a blood test please ask if you can book a pneumonia vaccination when you ring us
  • Whooping Cough vaccination for pregnant ladies (If you are 20+ weeks)
  • B12 vaccines
  • Administration of Zoladex and Prostap

 

WOUND DRESSINGS

Wound dressing will be assessed by a Nurse prior to booking

 

WOMENS HEALTH

Contraceptive advice and appointments for long acting contraception procedures ( you will receive a telephone assessment before being booked in for any procedure)

 

Smear Information – invites are still going out and we have future dated clinics to book into. If patients are on more regular recall due to smear history we will arrange appointments sooner. Also if you worried about missing your smear we are happy to undertake this if you have received in invitation letter. If you make an appointment, it will be a telephone assessment so that a Nurse can ring you to discuss your need for a smear and make arrangements for this. Please do not present at the surgery unless the Nurse has advised you to. Thank you

 

Emergency contraception

Practice will provide this when open or ring 0114 2268888 for Sexual Health Sheffield, Monday to Friday  The age limit has been extended now, over 24s can obtain this. Please click here for additional information including out of hours.

Services Suspended as agreed by NHS England:

Complaint handling has been suspended for three months

 

Additional useful information

 

SHEFFIELD OCCUPATIONAL HEALTH SERVICE

If you require advice about your occupational health please contact SOHAS direct. They will get our Occupational Health advisor Jon Dale to ring you to offer advice and support. Tel 0114 2755760. Jon normally works at the surgery to give advice but is working remotely now.

 

MENTAL HEALTH ADVICE AND SUPPORT – you can refer yourself for support by ringing :

  • 0114 2264380. This is the Sheffield IAPT service
  • 0114 2263797 Mental Health Single Point of Assessment (If you are employed by Health and Social care you can ring this number too)
  • Crisis Rethink 0808 8010440

 

BEREAVEMENT SUPPORT

Listening Ear 0800 048 5224 open 10 – 5pm Monday to Friday

 

AUTISM INFORMATION

please see the information leaflet CLICK HERE

 

CHILDREN/TEENAGERS

  • Children’s Ailments – please see the leaflet within this section for advise on which service to access. It is very important that you get your child checked out if they are unwell CLICK HERE
  • Mental Health support for teenagers – please see the information leaflet called Door 43 CLICKHERE This is for younger patients aged 13-18 years of age.
  • com is also a very good resource for Teenagers
  • Challenging Behaviour Foundation resources

 ‘Challenging behaviour – supporting your loved one at home’ along with a more visual summary of the same information ‘Supporting children and adults with severe learning disabilities at home during the coronavirus pandemic.’ Both of these information sheets, along with behaviour videos and other resources are available on the website here: https://www.challengingbehaviour.org.uk/information/covid19information.html.

 

CANCER

 

Help is available from Cancer Research UK (CRUK)

  • ‘About Cancer’ website, written especially for patients and their loved ones. Covers all aspects of cancer cruk.org/about-cancer
  • Cancer Chat forum, an online community where people affected by cancer can share their experiences cruk.org.uk/cancerchat
  • If patients or family members would prefer to talk to a friendly, trained nurse, our helpline is open from 9am-5pm, Monday to Friday – freephone 0808 800 4040

 

DEMENTIA

Helpful link for patients and carers living with dementia

 www.sheffielddirectory.org.uk/dementia

 

GPES Data for Pandemic Planning and Research (COVID-19)
Data Provision Notice for the extraction of General Practice data to be shared in support of vital planning and research for COVID-19 purposes.

Please see document link at the bottom of the page for more information.

 

 

If you find any of this information is incorrect please inform the practice immediately so that we can update it. Many thanks

 

  

 

27 May 2020

GPESDataPandemicPlanningResearchDPNv1.0.pdf