For medical emergencies please call 999 or attend your nearest A&E

The easiest way to contact us for an appointment is via our online form. 

The forms are available from 8am each weekday morning and the link can be found here Contact us about your request

Please complete the form and add as much information as you can when asked. This will then be assessed by a GP who will decide the best course of treatment for you and the urgency of your request. 

Should you be unable to complete the form, please contact our reception team on 0114 2322055 and they will assist you. 

You can make an appointment by telephoning 0114 232 2055 for our nurses, HCA's and physiotherapy team.

Our opening times are:

Monday - 08:30am to 12:30pm and 2.00pm to 6.00pm 

Tuesday - 08:30am to 12:30pm and 1.30pm to 6.00pm 

Wednesday -08:30am to 12:30pm and 2:00pm to 6.00pm 

Thursday -08:30am to 12:30pm and 1:30pm to 4.00pm

Friday -08:30am to 12:30pm and 2:00pm to 6.00pm 

Saturday and Sunday - Closed 

Between the hours of 8:00am to 8:30am, 6.00pm to 6:30pm and on Thursdays 4:00pm 6:30pm you can contact us by telephone and any urgent queries will be dealt with by the Sheffield GP Collaborative. 

If you wish to discuss multiple problems, please book a double appointment.

Evening and weekend appointments

Local GP practices have teamed up to provide weekend and evening appointments at Burncross Surgery and Fairlawns Medical Centre for our patients.

Remote and face-to-face appointments can be made with a variety of GP practice staff including Doctors, Advance Care Practitioners, Nurses, Nurse Associates, Health Care Assistants, Physiotherapists and, Pharmacists.

Opening Times

Tuesday, Wednesday and Friday - Fairlawns Medical Centre: 6:30pm to 9:30pm

Monday and Thursday - Burncross Surgery: 6:30pm to 9:30pm

Saturday - Burcross Surgery: 9.00am to 6:00pm

Booking an Appointment

You can book appointments for these services by calling us. We can view all available appointments and book you in. Your appointment will be at one of the hubs (which are all based at GP practices).

Urgent Appointments

If you require an urgent appointment, please complete the triage form and a GP will assess your condition or should the form be unavailable, please contact reception on 0114 2322055 and our team will assist you. For medical emergencies, please attend A&E at the Northern General Hospital or dial 999.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your clinician will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the clinician to schedule house calls

It is important that you inform us if you are unable to attend your appointment as this will allow the appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a text message informing you that you did not attend your appointment and a note of this will be kept on your medical records. Patients who regularly do not attend their appointments and fail to cancel their appointment will be removed from the list. Please call the Practice to cancel your appointment or complete the admin section of the online form here Contact us about your request to inform one of our reception team.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.