Appointments

Appointments System

You can make an appointment by telephone, in person or online via the link at the top of this page. The telephone numbers are 232 2055

Appointments are available from 08:30 to 12:30 and 14:00 to 18:00 on weekdays (except Thursdays when we are open until 16:00 only) plus 1 evening per week (variable days), until 20:00 - if the clinician asks you to return for a review - please book this review appointment before your leave the surgery thank you.

There is a Same Day Access surgery daily from 08:30 – 10:00 - either ring or come to surgery; you will be given an approximate appointment slot.  Please note: same day surgery is for urgent medical problems only - please do not book a same day appointment to request repeat medication or a sick note thank you.

If you wish to discuss multiple problems, please book a double appointment

Appointments are for one patient, please do not bring in family members and expect them to get a consultation.

Consulting a Doctor or Nurse by Telephone

If the clinician is available your call will be put through, if not then the receptionist will take details and arrange for your call to be returned.

For general medical enquiries please ring after 11:00. Your call will be returned at the end of morning surgery or early afternoon.

Teaching Practice

Foxhill is a teaching practice. We have a doctor who is attached for up to 12 months as part of their general practice training. We also teach medical and nursing students. We believe that having students keeps us up-to-date and give us the opportunity to help educate health staff of the future.

Please tell us if you do not want a student present at your consultation. 

Extended Access

Evening & Weekend GP Appointments Now Available

We provide a range of NHS urgent and routine healthcare services on weekday evenings and at weekends through six ‘satellite hubs’ across Sheffield. All sites are existing GP surgeries and are staffed by Sheffield GPs and other practice staff.

www.primarycaresheffield.org.uk/patients

The services available include:

Urgent appointments with a GP, and practice nurse appointments for the following routine services: blood pressure checks, removal of stitches, dressing changes (patients must bring their new dressings with them to the appointment), asthma reviews/checks, diabetes checks/reviews, ear syringing, smears, blood tests. We also offer appointments with a physiotherapist for assessment of Musculoskeletal pain. Four of the hub sites were inspected by the Care Quality Commission (CQC) in late 2017 and have all received a good rating.

Opening Times

Monday to Friday: 18:00 – 22:00
Saturday: 10:00 to 18:00 (Flowers and Burncross closed)
Sunday: 10:00 to 18:00 (Crookes and Woodhouse Hubs is open 10:00 – 14:00 Flowers and Burncross closed).

Booking an Appointment

You can book appointments for these services through your usual GP practice or by contacting 111 when your GP practice is closed. Your GP practice will be able to view all available appointments and book you in. Your appointment will be at one of the satellite hubs (which are all existing GP practices). Appointments are also available on Bank Holidays, however they may not be available at all sites.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Cancellations & Reminders

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Cancelling Via Text Message 

You are now able to cancel any pre-booked appointment by text message.  

Please text 'CANCEL' followed by your full name, date of birth and appointment date to: 07738 730205.

Please DO NOT try to ring us on this number or leave a voice message, as this will not be dealt with.

Cancelling Via Online Service

You are also able to cancel any pre-booked appointment online (regardless of how the appointment was originally booked).

Please register at reception to receive your username and password if you wish to use this service.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.