Requests can be made by the following methods:
- Post - please include a SAE for return if required
- In person at the surgery - or place prescription request into external post box at Fox Hill Crescent entrance when surgery is closed.
- Internet via SystmOnline - you need to register in person for this service.
- Certain pharmacies are able to order on your behalf - please check with your usual pharmacy
To use the SystmOnline service you must have a username and password. If you do not have a username and password you must first complete a registration form and return it to our reception staff. For security reasons this must be done in person.
The maximum wait for repeat prescriptions is 48 hours – excluding weekends & bank holidays
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here
Repeat Dispensing For Up To 12 Months
We batch issue your prescriptions and you collect your medication from chosen pharmacy (for patients on stable medication)
Ask a member of the team about this.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.15
- 12-month prepayment certificate (PPC): £105.90
- 3-month PPC: £29.65
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
When you need a repeat prescription, please:
- Register for internet ordering (ask at reception)
- Keep the right hand side of your old prescription, tick the required items and bring, or post your request to the surgery. This enables us to deal with your request quickly and accurately.
- Avoid requests on pieces of paper, as this can lead to mistakes.
- If you would like us to post your prescription, please be sure to make this clear every time and kindly supply a stamped address envelope.
Overusing medication is dangerous. Hoarding medication is also dangerous. Any unwanted medication should be returned to the chemist.
Ask us about synchronising your repeat medication.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.