Patient Record

Sharing Your Medical Record

Increasingly, patient medical data is shared e.g. between GP surgeries and District Nursing, in order to give clinicians access to the most up to date information when attending patients.

The systems we operate require that any sharing of medical information is consented to by patients beforehand. Patients must consent to sharing of the data held by a health provider out to other health providers and must also consent to which of the other providers can access their data.

e.g. it may be necessary to share data held in GP practices with district nurses but the local podiatry department would not need to see it to undertake their work. In this case, patients would allow the surgery to share their data, they would allow the district nurses to access it but they would not allow access by the podiatry department. In this way access to patient data is under patients' control and can be shared on a 'need to know' basis.

Emergency Care Summary

There is a Central NHS Computer System called the Emergency Care Summary (ECS). The Emergency Care Summary is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. It will contain information on your medications and allergies.

Your information will be extracted from practices such as ours and held securely on central NHS databases.   

As with all systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. If you don’t want an Emergency Care Summary to be made for you, tell your GP surgery. Don’t forget that if you do have an Emergency Care Summary, you will be asked if staff can look at it every time they need to. You don’t have to agree to this.

AI

We Use AI Medical Scribes

At  Foxhill Medical centre , we are committed to providing you with the highest standard of care. To help us achieve this, we use Heide AI Scribe, a secure and advanced tool that assists our clinicians during consultations by documenting the conversation. This allows our clinicians to focus more on you and less on paperwork. 

What is Heide AI Scribe? 

Heide AI Scribe is a secure, artificial intelligence (AI) tool that listens to the consultation and creates accurate, summarised notes for your medical record. It is designed to support clinicians by saving time and ensuring your records are up to date. Clinicians review and approve the notes captured by Heide AI Scribe before they are added to your patient record. 

How Does This Benefit You? 

  • Improved Interaction: By automating notetaking, Heide AI Scribe allows clinicians to focus solely on you during the consultation, ensuring you feel heard and understood. 
  • Accurate Documentation: The tool helps create precise, clear, and detailed medical notes for your patient record, improving the quality of your care. 
  • Time Efficiency: Heide AI Scribe streamlines administrative tasks, giving clinicians more time to spend with you and address your concerns. 

Patient Consent and Your Privacy 

Your privacy is our top priority. Heide AI Scribe is designed to comply with strict data protection regulations, including GDPR. All data is processed securely and confidentially. 

  • You Can Opt Out: If you prefer not to use Heide AI Scribe during your consultation, simply let us know. Your care will not be affected in any way, and your clinician will take notes manually as usual. 
  • No Pressure: The decision to use Heide AI Scribe is entirely yours, and we respect your choice. 

How to Opt Out 

If you would like to opt out of using Heide AI Scribe, please inform our reception team when booking your appointment or speak to your clinician at the start of your consultation. 

How Does it work?

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Data Privacy FAQs

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Page last reviewed: 25 June 2025
Page created: 26 May 2020